Shipping & Returns
Thank you for shopping with Namaste Zen Pet. Please read our shipping and returns policies below.
1. Shipping Policy
We aim to process and ship all orders within 1-3 business days. Delivery times may vary based on your location and shipping method chosen at checkout.
- Standard shipping typically takes 5-10 business days.
- Express shipping options are available at checkout.
- Shipping delays may occur during holidays or unforeseen events.
2. Returns & Refunds
If you are not satisfied with your purchase, please contact us within 14 days of receipt to request a return or exchange.
- Items must be unused, in original packaging, and in resaleable condition.
- Return shipping costs are the responsibility of the customer unless the product is defective or we made an error.
- Refunds will be issued to the original payment method after we receive and inspect the returned item.
3. Contact Us
If you have any questions about shipping or returns, please reach out at support@namastezenpet.com. We’re here to help!
